Terms of Service and Privacy Policy All prices in Canadian Dollars.
1. Prices are subject to paper price increase and availability.
2. Client is responsible to verify all specifications in comparison with original quote request. Size and other specifications may have been modified.
3. Drying time and heavy ink coverage will be charged extra unless indicated.
4. All Applicable taxes and freight extra.
5. All prices subject to viewing of supplied artwork and disc.
6. All C.O.D. orders require 50% deposit and balance must be paid by cash, certified cheque, or bank Draft before the job leaves Budget Print Plant.
7. Quantities of +/- 10% will constitute completion of order, overs and under’s will be charged or credited.
8. A written Purchase Order must be included with all orders with all job information.
9. Budget Print will not assume any responsibility from lack of written information.
10. Budget Print will in no way be liable for damages in excess of purchase price, for incidental or consequential damages.
11. Budget Print reserve the right to Invoice additional charges at a later date if such was missed or occur at a later date.
12. Any problems with the job must be claimed within 7 days of the receipt of the job. Job must be returned to get credit.
13. Budget Print will not be responsible for Stock, Film, Artwork, Disk or any material left in possession after 7 days of completion of job.
14. Budget Print are not responsible, under any circumstances, for any damages, consequential or otherwise if job delivery is late for any reason.
15. Budget Print reserve the right to charge for any work done and material supplied in the event of order cancellation, including paper.
16. All goods remain the property of Budget Print until paid in full.
Customer acknowledgement:
I have verified that spelling and content are correct. I am satisfied with the document layout. I understand that my document will print EXACTLY as it appears here, that I cannot make any changes once my order is placed and that I assume all responsibility for typographical errors. By submitting my order to Budget Print I agree to the Budget Print Terms and Conditions set out below.
Budget Print Terms and Conditions: IMPORTANT NOTICE
PLEASE READ THESE TERMS & CONDITIONS CAREFULLY. BY ACCESSING THIS WEB-SITE YOU AGREE TO BE BOUND BY THE TERMS & CONDITIONS STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS & CONDITIONS STATED BELOW, PLEASE DO NOT ACCESS THIS WEB-SITE. Budget Print RESERVES THE
RIGHT TO CHANGE, MODIFY OR AMEND THESE TERMS AND CONDITIONS WITHOUT ANY NOTICE.
1. ORDER APPROVAL
Customer is fully responsible for final proof and layout approval prior to the printing process. Budget Print is NOT LIABLE for errors in a final product caused by any of the following reasons: Misspelling, Graphics, Bleeds, Grammar, Damage Fonts, Punctuation, Wrong cuts, Incorrect or Missing Folds, Finished Product Size
2. COPYRIGHT
All material used/found in this Website or used in production of your order is subject to Copyright. All rights are reserved worldwide. It is strictly prohibited to redistribute, copy or republish any of the material and software contained on the Budget Print web site and/or its subsidiaries (referred to herein as Budget Print) or the copyrighted property of parties from whom Budget Print has licensed such property. The Customer (sometimes referred to for convenience as “you”) may not place or reproduce any trademarks, service marks, or logos that are not owned by you or licensed to you onto materials and merchandise to be printed via the Budget Print Service. Words, names, and designs used to identify services or products are considered trademarks, service marks, and/or logos. The same policy is applicable for copyrights. You cannot use unlicensed copyrighted materials from photographers, artists, publishers, composers, writers, and other authors of original works. The copyright owner’s exclusive rights prohibit the reproduction of any original work. Budget Print policy also states that you cannot use explicit language or pornography on printed materials and merchandise.
3. CUSTOMER CONTENT
All information, data, text, photographs, graphics, messages or other materials supplied by the customer (“Content”) are the sole responsibility of the customer.
Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content, you agree to not use the Service to send, upload, post or otherwise transmit any Content that contains (i) child pornography or anything indecent, obscene, lewd, lascivious, filthy or vile; (ii) a threat to kidnap or injure a person, a threat to injure the personal property or reputation of another person, a threat to accuse any person of a crime, a threat to inform another that a person has violated any law of Canada or the United States, or a threat of blackmail; (iii) any matter advocating or urging treason, insurrection, or forcible resistance to any law of Canada or the United States; (iv) any defamatory remarks directed at any other person or company; or (v) any content that infringes the intellectual property rights or other proprietary rights of Budget Print or any third party. Budget Printt does not control the Content posted by Customers and does not guarantee the accuracy, integrity or quality of the Content. Under no circumstances will Budget Print be liable to you in any way for any Content you may be exposed to that you may find offensive, indecent or objectionable. Products and services, are provided for your personal use only. You agree to abide by these terms of service and not to use these products and services or related messages for any unsolicited or unauthorized advertising, promotional materials,
“junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation. You agree that you are responsible for protecting your password and controlling access to your registered account. You agree that you will be responsible for all orders placed or other actions that are taken through your registered account.
You acknowledge that Budget Print does not pre-screen Content, but that Budget Print and its affiliates shall have the right (but not the obligation) in their sole discretion to remove any Content that violates the terms of service or may otherwise be objectionable. You further acknowledge and agree that Budget Print may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the terms of service; (c) respond to claims that the Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of Budget Print, its users and the public.
4. GOVERNING LAW
Budget Print is a division of A .D. Inc. and is based in Ontario. Any legal action or proceeding relating to or arising from your access to or use of this Site shall be instituted in Ontario. You agree to submit to the jurisdiction of Ontario courts and agree that venue in these courts is proper in any such legal action or proceeding.
5. LIMITATION OF LIABILITY
In no event shall Budget Print or its licensors, suppliers, or vendors, their officers, directors, employees, or agents, be liable for any special, incidental, indirect, or consequential damages of any kind, or for any damages whatsoever resulting from loss of use, data or profits, whether or not Budget Print has been advised of possibility of the damage, arising out of or in connection with the use or performance of the site or of failure to provide services that you order from Budget Print or its affiliates, including without limitation, damages arising from mistake, omission, virus, delay, or interruption of service. In no event shall Budget Print be liable or responsible for any damages or consequences arising from or related to your inappropriate or unauthorized use of the site or its content.
6. INDEMINITY
You agree that you shall indemnify and defend Budget Print and all parties from whom Budget Print has licensed portions of Content, and their directors, officers, and employees, against all claims, liability, damages, costs and expenses, including reasonable legal fees and expenses arising out of or related to (i) your breach of these Terms of Use or (ii) any suit, claim, or demand arising from or relating to any text, photograph, image, graphic or other material you incorporated into Products.
7. CUSTOMER SUBMITTED ARTWORK OR GRAPHICS
All artwork or designs and images must be provided in CMYK format. Budget Print is not responsible for any color shift that occurs in conversions from RGB to CMYK color modes. All artwork, designs and images must be provided in minimum of 300 DPI and CMYK color mode. Budget Print is not responsible for images printed as fuzzy,
distorted or pixilated due to customer provided artwork. Additional fees may apply for the files larger than 30MB.
8. COLOR PROOFING & MATCHING
Budget Print is not liable for color matching or ink density on screen proofs approved by the customers. Screen proofs will predict design layout, text accuracy, image proportion and placement, but not color or density. While Budget Print will try it’s best to match the gradient density of each color, Budget Print is not liable for the final appearance of a color. Application of UV Coating may effect or change the appearance of the printed colors. Budget Print is not liable for the final color appearance of a UV product/s.
9. ENVELOPES AND LETTERHEADS PAPER EFFECT IN COLOR.
Please note that because our letterhead and envelope paper stock is “uncoated”, we recommend you not use colors with high color density. By this we mean dark colors (black, purple, blue, brown, etc). Dark colors tend to get soaked into the paper if their color values are too high. For best results, use light colors.
10. ORDER CANCELLATION
Orders are eligible for cancellation upon request via email until the earlier of 8 hours order or commencement of production, subject to applicable cancellation charges. A credit voucher is issued with a value equal to the cancelled job(s). The voucher will expire six months after initial activation. If job is cancelled charges for any labor hours (proof, graphics design, etc.) or administrative fees (credit cards fees, etc.) will be subtracted from your voucher. Minimum cancellation charge is $50 plus any credit card charges. Once the order has been placed successfully, No Refunds are issued for the Logo, and Graphic design services.
11. RETURNS AND REFUNDS
Since each order is unique to customer and has no re-sale value, All Sales Are Final. If we verify that we made an error, we will re-print the order. No Refunds or Credit. Customer must notify Budget Print within 7 business days of order acceptance to notify any defects discovered in the ordered product failing which Customer is deemed satisfied with the product. Where replacement is appropriate, Customer must first return 100% of the received product within 15 days (on their own expense) from the time when the ordered product delivery was taken. All charges related to expedite printing (Rush Printing or Shipping) are NOT REFUNDABLE, including for those orders that are returned for any reason.
12. ORDER SHIPPING AND DELIVERY
While Budget Print will use reasonable efforts to prevent delay of delivery schedules, in no case shall Budget Print be liable for any consequential or damages resulting from any delay in shipment or delivery. Orders are F.O.B. the Budget Print Plant, and customer shall have recourse only to its selected courier for any shipping issues. Budget Print shall not be liable for delays in shipments caused by weather conditions, shipping company delays, international customs issues or any other circumstances.
Unexpected equipment failure, malfunction and or technical problems may delay the printing process. In case of delay caused by technical difficulty, rush charges/fees will be refunded or waived where applicable. However, technical difficulty will not be the grounds for order cancellation. Shipping rates for high quantity products depend on the customers access to a shipping dock and forklift, otherwise additional charges may apply.
13. CUSTOMER SUPPLIED INCORRECT ADDRESS
When a package is returned to Budget Print due to an error made by the customer in submitting the proper shipping address,Budget Print will reship the package with corrected address and charge an additional shipping fee for the shipment.
14. CREDIT CARD CHARGES
Order exceeding $200 or greater may require an authorization form and copy of credit card and Driving license. Budget Print reserves the right to refuse service without disclosing a reason.
15. Links to Third Party Sites:
The links throughout this site may let you leave Budget Print’s site. The linked sites are not under the control of Budget Print and Budget Print is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. Budget Print is not responsible for webcasting or any other form of transmission received from any linked site. Budget Print is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Budget Print of the site.
16. Color Matching
Because of differences in equipment, paper and inks and other conditions between color proofing and production pressroom operations, a reasonable variation in color between color proofs and the completed job is expected, unavoidable and shall constitute an acceptable delivery. Budget Print will make every effort to produce a reasonable representation based on materials supplied by the customer; however, Budget Print does not guarantee color matching. Unfortunately time to time there is a misrepresentation of color due to soft proofing because of calibration of one monitor to another.
17. Overruns and Underruns
Overruns and underruns not to exceed 10% of quantity ordered shall constitute an acceptable delivery.
18. Indemnification
The customer affirms ownership or publication rights to all artwork, photos and other materials submitted for printing and agrees to indemnify and hold harmless Budget Print from any and all loss, cost, expense and damages on account of any and all manner of claims, demands, actions and proceeding that may be instituted against Budget Print on grounds that printing violates any copyright or any proprietary right of any person, or that it contains any matter that is libelous or scandalous, or invades any
persons right to privacy or other personal right, except to the extent that Budget Print contributed to the matter. The customer agrees to, at the customer’s own expense, promptly defend and continue the defense of any such claim, demand, action or proceeding, that may be brought against Budget Print provided that Budget Print shall promptly notify the customer with respect thereto.
19. Refund policy
Printed materials are sold as is as it can’t be reused for coming orders nor be restocked. We always make sure printed materials meet print standards before sending them to our customers.
20. Payment information
Budget Print does not record, keep, or hold any credit card information on our servers, Authorize.net/Moeris is responsible for that. Budget Print only record and hold information on jobs ordered: docket number, qty, paper type finishing, file and shipping info.
Privacy Policy
Budget Print recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website at www.budgetprint.ca (“Website”), you agree to this Privacy Policy.This Privacy Policy explains the information practices that apply to personally identifiable information that we collect about you as an individual (“Personal Information”), when you visit and/or use our Website, or when you purchase and/or use our products or services. This Privacy Policy does not apply to information about you collected by our affiliates or third party websites that may post links or advertisements on or otherwise be accessible from the Website. The information collected by these affiliates or third party websites is subject to their own privacy policies.
Information We Collect: This section of our Privacy Policy describes the categories of information collected by Budget Print. All such data that we collect is processed and stored in Markham, Canada except for certain information that may be stored on servers located outside of Canada for back-up and recovery purposes. Depending on where you are located, Canada may not have data protection laws that provide an equivalent level of protection to the laws in your home country. You have the option not to provide information; however, withholding information may prevent you from being able to use some of our Website features.
Information Collected Automatically: Whenever you visit our Website, we automatically collect some information about your transactions with us, and your use of our Website. For example, we automatically collect your IP address, for Budget Print internal use only, such as to help us diagnose problems with our server and administer our Website. We also automatically track certain information about your activities on our Website such as the type of web browser you are using and click stream data. If you are a registered Budget Print customer, we link this automatically-collected data to the Personal Information we collect about you described below. We use this linked
information to do internal research on your interests and to help us better understand and serve you.
Information You Send To Us: If you choose to provide us with Personal Information, such as by sending us an e-mail or by filling out a form with your Personal Information and submitting it to us through our Website, we collect the Personal Information that you provide to us. For example, if you register or sign up for an account with us, we collect your name, e-mail address, and password. If you place an order with us, we collect the Personal Information that you provide to us such as your shipping, billing, and payment information.From time-to-time Budget Print may give you the opportunity to participate in contests or surveys on our Website. If you participate, we will request certain Personal Information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose the requested information.
Information About Your Transactions With Us: In addition, we collect your order information and purchase and payment history.
Cookies and Similar Files: Our Website uses “cookies” and files that are similar to cookies. Cookies are alphanumeric identifiers created by your browser at our request and stored in an approved and standardized place on your computer. By transferring these cookies, Budget Print assigns you a unique customer code and record locater. Information about your activity on our Website can then be included in your customer record, which is stored within the Budget Print firewall. When you visit or return to our Website, we read the cookie to identify you as one of our customers and help recall orders or preferences you have selected. The cookie also enables us to recall your past activities, post your account data, and tailor site elements and special offers to you. No Personal Information about you is stored on the cookie.Most Web browsers accept cookies by default, but allow users to reject cookies by changing the browser preferences. If you have set up your browser to reject cookies, some aspects of our Website, including our Shopping Cart, will not work properly.If you have Macromedia Flash installed on your computer, we will also use a file called a Flash Object to store your unique customer code and record locater on your computer. Unless deactivated by you, the Flash Object provides us with a backup method for recognizing you in the event that we are unable to identify your cookies.This Privacy Policy covers the use of cookies and similar files by Budget Print only and does not cover the use of cookies and similar files by any third party advertisers or websites linked to the Website.We use third-party advertising companies to serve ads on our behalf. These companies may use a cookie or an action tag, also known as a Web Beacon or a 1 pixel .gif file, to track your response to their advertisement and to measure the effectiveness of their advertising or to award incentives or points to their members who respond to their advertisements. Budget Print has no access to or control over cookies or action tags used by these third party companies. Budget Print does not receive any personally identifiable information collected by these advertisers using action tags or cookies nor does Budget Print disclose any of your Personal Information such as your name, telephone number or address with these companies except in accordance with this
Budget Print Privacy Policy. Members of the Network Advertising Initiative (NAI) permit you to limit targeted advertising from them by using an opt-out tool available on the NAI website athttp://www.networkadvertising.org/consumer/opt_out.asp
Use and Disclosure of Information: We use the information that we collect about you to maintain, improve, and administer our Website, operate our business, provide products and services that you request, administer your account, inform you about products and services that might be of interest to you, and personalize your online experience. In order to carry out certain business functions, such as order fulfillment, e-mail delivery, or marketing, we sometimes hire other companies to perform services on our behalf. We may disclose Personal Information that we collect about you to these companies to enable them to perform these services, but they are required to safeguard the Personal Information and are not authorized to use it for any other purpose than completing their contractual requirements to Budget Print. For example, as a part of the normal process of completing your purchase, Budget Print may provide your Personal Information to a third party payment processor, such as Square, PayPal depending on your chosen method of payment. Please be aware that, because of the limitations of the systems used by some financial institutions, the statement you receive from your credit card or financial institution may show the name of a third party payment processor, such as Square, PayPal instead of or in addition to the Budget Print name. In addition, we may share the Personal Information we collect with other companies with whom we have joint marketing arrangements. If you do not wish to have your Personal Information shared with these organizations, simply email us at hello@budgetprint.ca to remove you from the list. We may also disclose information, including Personal Information, we collect about you in other circumstances as required or permitted by law. For example, Budget Print reserves the right to disclose Personal Information, including account information, when we believe such disclosure is appropriate to cooperate with an investigation of activities claimed to be unlawful, to enforce our terms, or to protect the rights or property of Budget Print or others. In addition, it is possible that in the future another company may acquire Budget Print or its assets. It is also possible that Budget Print may partner with or purchase another company to continue to do business as a combined entity. In the event that this occurs, it is possible that our customer information, including your Personal Information, may be transferred to the new business entity as one of Budget Print’s assets. In such an event, we will update this policy to reflect any change in ownership or control of your Personal Information.
Links to Third Party Products and Services: While you are visiting or using the Website, you may be presented with an opportunity to purchase third party products or services. These products and services are offered and supplied by independent companies not owned or operated by Budget Print. If you click on one of the presented offers, you will be redirected to the site of the third party, and any information you provide in response to the offer will be collected and used by the third party and not by Budget Print. Information you provide to the third party and any dealings you have with the third party will be governed by the privacy and other policies of that third party.
Your Choices: We offer you a variety of choices with respect to how we use and share your Personal Information.
Sharing Information with Others. We will not share your Personal Information, such as your e-mail address or name, with unaffiliated organizations for them to use to inform you about their or other companies’ products and services unless you consent to this sharing on registration or in updating your account preferences. You may opt in by checking the appropriate box during registration or, following registration, by logging into “My Account,” selecting “Account Update,” and checking the applicable box. You may also opt-in by sending a written request to the address below. If you send a written request, please be sure to include your exact name, mailing address and telephone number(s) and a statement that you would like us to share your Personal Information with other organizations that may have special offers, products or services that may be of interest to you. Even if you do not opt in to this sharing, we may still share Personal Information about you with other companies as permitted or required by law.
Communications from Budget Print. If you do not want to receive e-mails from Budget Print about products and services that may be of interest to you, simply request to be added to our Do-Not-E-Mail list, Do-Not-Call list, and/or our Do-Not-Mail list by writing to the address below and indicating your preferences. Please be sure to provide your exact name, e-mail address, mailing address and telephone number(s) and the list or lists you would like to be included on (Do-Not-E-mail, Do-Not-Call, and/or Do-Not-Mail). Even if you choose to be placed on one of these lists, we may still communicate with you using any of these methods regarding your use of our Website, your orders or your account.
Changes to this Privacy Policy: This Privacy Policy was last modified on May. 7, 2014. Budget Print may revise this Privacy Policy from time to time by posting a revised Privacy Policy on our Website. We reserve the right to modify this Privacy Policy at any time, so please review it frequently.